Water Damage Restoration

Our experience by the numbers

We offer 24-hour emergency service for complete water damage and fire damage restoration service, quickly reversing the effects of any bad situation!
2340

Water Damage Restorations

790

Smoke & Fire Restorations

157

Natural Disaster Restorations

2301

Residential clients

986

Commercial clients

what our customers say

Last year my wife and I experienced one of the darkest days of our life’s. We purchased a beautiful fourteen-year-old ranch style home. Two days after we moved in, while we were at work, we received a call that our new home was on fire. We lost most of our family heirlooms and personal property. Numb from the heartbreak of this experience, we really didn’t know where to turn? Our insurance company was of little help. However, we were referred to Tim Williams and his company Integrity Restoration Inc. We connected with Tim immediately and found him to be warm caring and trustworthy. He listened to our concerns and explained the process of completely restoring our home. With Integrity the customer comes first and is treated that way. From the essential construction to the finishing touches, every detail was meticulously addressed. No request was too small. He was very sensitive to my wifes special needs. Being blind, she has an acute sense of smell. There are no detectable traces of a fire in our home. Our home is even more beautiful and safer then it was before the fire, and we are grateful for the quality and peace of mind that will last for many years to come. I am proud to say that Integrity Restoration Inc. lives up to its name.

Linda J.

Joliet, IL
Tim, Bill and the crew at Integrity Restoration Inc. did an outstanding job on my home! They discovered the issue that was causing the water damage, removed the rotted areas, replaced it with quality material and restored my residence to its original state. I am so grateful to have received their services. Top notch craftsmanship!

Eric P.

Lockport, IL
We had a frozen pipe that flooded the entire home and our condominium association insurance company was very difficult to work with. Integrity Restoration stepped up and took action fast, working on our behalf directly with the insurance company to get our problems resolved. Tim ******** had numerous contacts in the industry, which meant he had a proven expert available for us in every area of our claim. He also managed the whole project with incredible efficiency and professionalism, taking the pressure off of us at a very difficult time. Integrity Restoration provided excellent quality repair work, and I’m a very discerning customer. Brady, Mike, and Simon were professional, courteous, and skilled repairmen, and Tim personally supervised every aspect of the restoration. The bottom line is that we could not be happier with the repair work that was done by Integrity Restoration or the experience we had with them. I give them my highest personal recommendation and would not consider using anyone else after a fire or flood, to remodel, or simply when a handyman is needed. Integrity Restoration is the best contracting company I’ve ever worked with - period.

Justin K.

Crest Hill, IL
There's nothing more terrifying than when your home is on fire. That's what I thought, until I had to deal with the aftermath of the damage. We were referred to Integrity Restorations through a friend who had a similar situation 6 months prior. Tim called us right back and met with us the following day. He guided us through every step of the process, worked directly with the insurance adjusters and making sure that he was on our side throughout the entire remodel. The construction process can be long and enduring, but Tim and his team went above and beyond for us. Tim kept constant communication with us and made sure that every issue or concern was addressed and taken care of. We are very happy with the end result, our home turned out amazing and we are very satisfied with the results. Tim and his team were courteous, and respectful during this entire process. It was a pleasure to work with them, and our home is back to normal again already! Thank-you Tim!

Frank and Susan

Homer Glen, IL
We were so pleased with our experience with Integrity Restoration, with Tim Williams, owner and with Brady Kostecki who oversaw much of the restoration. We had an interior wall leak from the toilet tank pipe in our guest bathroom. We were unaware of the leak until soaking water spots started appearing in the carpeted hall leading to our master suite ? about 5 feet away. The leak not only necessitated a replacement part in the bathroom, but also the raising of the carpeting and pad, the drilling of holes in the dry wall in a linen closet as well as two bathrooms, the removal of doors and mop boards, complete drying of the flooded area of the carpet, under the carpeting and the interior walls, and final replacement of the carpet, doors and mop boards. Integrity Restoration completely salvaged our carpeting and returned everything to normal. There are no traces of the damage. The quality of the work was outstanding, but the aspect that impressed us the most was the consideration for the client which they demonstrated. Too many contractors these days only want to take large projects but Tim and Brady did our smaller one. They were very expert, responsive and kind both in the restoration and in dealing with our home insurer. As senior citizens we have confidence that we were not overcharged, nor was the project enlarged needlessly. We trusted them completely and recommend them highly. Dixon and Cheryl, residents at Grand Haven, an Active Adult Community

Dixon and Cheryl A.

Romeoville, IL
Integrity did a wonderful job of putting my condo back in order after a recent flood. Timothy was very helpful and understanding of my issues. The Integrity team was prompt while working with me through each step. Couldn't be more pleased.

Linda J.

Joliet, IL
For 35 years we have owned a brick, 2-story commercial building which was built in the late 1800’s and is located in downtown Plano. The upper level has two apartments, and the lower level has been leased as a restaurant following our own successful restaurant business of 22 years. Much to our dismay, on August 6, 2017 a fire started in one of the apartments which led to extensive fire, smoke and water damage to the entire building. It was necessary to totally gut and rebuild up to code which cost hundreds of thousands of dollars. Tim ******** of Integrity Restoration was excellent in dealing with all details of the rebuild including working with the architect, insurance company, and city/state building inspectors. This was all new to us and Tim or Bill (Project Manager) always returned our phone calls and answered any questions we had. Seventeen months latter we now have a totally new interior and front of our building and are very proud of the end result. Thank you Tim for your patience with us, your expertise and a job well-done! Respectfully,

Treber & Karen

Plano, IL
I am in the insurance business and had a significant water loss from a frozen pipe. I got a referral to Tim at Integrity and he couldn't have done a better job. He acted as a conduit between myself and the insurance company to make sure all of the work that was needed was part of the claim. He simplified the claim as much as possible. He also had contacts for specific nuanced and high end work in order to make sure it was done at a high standard. I would strongly recommend Tim and his company for any restoration work as well as insurance claims. The end work product was excellent and we couldn't be more satisfied with Tim and his team.

DD

Shorewood, IL
I recently had the opportunity to work with Integrity Restoration at a medical office building that had a major water loss. I would jump at the chance to work with this company again. I believe my employees picked up some great habits working alongside Integrity's employees and the attention to detail and communication made my job much more simple. When it comes to a fire or flood, these are the people you want to call first.

Kevin

Airroot Duct Cleaning, IL
We recently had significant water damage at our Medical Office Building. Integrity would arrive ever morning around 7:00 and work well into the evening. Additionally they worked with our tenants to reconstruct their space completing the work ahead of schedule. George the on site manager was great to work with giving us weekly updates on the progress. Even our insurance company complement Integrity on their work. I would highly recommend Integrity Restoration for any loss in your home or business. Tim has built a terrific business with an excellent reputation.

Greg Newsome

Joliet, IL
I would highly recommend Integrity Restoration for your emergency home needs. It was a great relief to me that Tim oversaw the entire restoration process and evident that he has years of knowledge in this field. It was an impressive team who seamlessly got the work done, from Eduardo who removed & reinstalled the trim, to Simon who did an amazing job with the drywall and painting, Carl who took care of the plumbing issue, Bill who installed the new light fixture, and Tony who did a great job with the carpeting. EVERYONE was pleasant and efficient.

Pam Pinto

Plainfield, IL
Last year my husband and I experienced one of the darkest days of our life’s. We lost most of our family heirlooms and personal property. Our insurance company was of little help. We connected with Tim immediately and found him to be warm caring and trustworthy. With Integrity the customer comes first and is treated that way. I am proud to say that Integrity Restoration Inc. lives up to its name.

Skip Croasdale

Yorkville, IL
On April 11, 2016, our home was destroyed by fire. We left that night with only the clothes on our backs. Tim was very professional and knowledgeable from the start. We always felt like we were in good hands. Tim’s lead man, Bill, was also an integral part in the reconstruction of our home. They were able to make our new house feel like home once again. We whole-heartedly thank you!

Ellen Paparelli

New Lenox, IL
This is the first time I have ever had to work with a restoration company. While I hope I never need the services of Integrity Restoration again, if I do they are the ONLY company I will call. George treated me as though I was his only customer, which from the ringer on his phone, I know I wasn't. Integrity Restoration is a TOP NOTCH company to do business with!

Ken McCafferty

Joliet, IL
George and his team were professional and courteous. He always kept us informed during the clean up of our flooded basement. Customer Service A+. We highly recommend him.

Debra Fitzgerald

Lemont, IL
Tim at Integrity and he couldn't have done a better job. I would strongly recommend Tim and his company for any restoration work as well as insurance claims. The end work product was excellent and we couldn't be more satisfied with Tim and his team.

Dave Deets

Shorewood, IL
I had a car hit my garage wall and had damage outside and inside my house. Tim and his team were quick to respond to my needs and the repairs were done quickly and efficiently.

Laura M.

Plainfield, IL
After our home was hit by a Tornado Tim showed up he reassured me they would rebuild it the right way and not just patch it up. I can't say thank you enough for all the work and dedication that everyone at Integrity has given my family.

James E Knutson

Coal City, IL
Over the 4th of July weekend we experienced a burst pipe in one of our facilities. They certainly made this unfortunate circumstance easier to deal with by being there with me every step of the way. Thank you to George and his team as they are real life representatives of the word Integrity.

Jim Sungaila

Joliet, IL
Integrity Restoration repaired my home after a major fire. The response to our needs was quick and they never failed to communicate status or address ant issues we had. I would highly recommend their service. They were even recommended by the city building commissioner.

Elmer J.

Romeoville, IL
I had the shock of my life recently when I noticed a strange smell coming from my basement...water had flooded my basement. George and his wonderful crew immediately came to my rescue. He came back to check on things during the three-day dryout process, and called me a couple of times every day to make sure the process was going well and that we were OK. His main concern was my family's health.

Stephanie Wagner

Yorkville, IL
Integrity Restoration was so conscientious and trustworthy on my 90 year old mother’s home. Integrity was so honest and helpful I just have to recommend them. George was so helpful by explaining everything to her and then again to me.

Amy S.

Joliet, IL
Integrity restoration did a fantastic job and made an overwhelming situation much more manageable. They were there within a couple of hours and took care of absolutely everything. They left basement cleaner than it had been years! It was great, and I felt like I was in the loop the whole way. I would highly recommend them!!

Maggie Watson

IL
Tim with Integrity Restorations assured us that the job will be done correctly, and by working closely with their insurance adjuster to ease the claim process. Workmanship and communication throughout the process was excellent.

Lawrence J. Jungles CIC, CRIS

Crest Hill, IL
As an Insurance agency, Integrity Restoration is a valuable part of our team and is consistently there for our clients when they need help. Going above and beyond is a daily practice for Integrity.

Brown & Brown of Northern IL Inc.

Joliet, IL
Your team was also very professional and every time I walked in to check on the progress I was surprised how quickly things were getting done. Thanks again for great service. I hope I never to deal with another flooded property but if I do I know I will be calling you.

Matt Kovarik

Crest Hill, IL
We hired Integrity Restoration when we had a flood in our home from a malfunctioning toilet. This was the best decision we made during this horrible event. They handled everything with great care and professionalism.

Cathy Lowery

Joliet, IL
After working with Tim for a couple of days I realized that rebuilding a house with an insurance company’s money was a lot different than building a house with a bank’s money. When Tim was done I had a lot more house than I started with Tim maxed out my policy.

Mike Juricic

Channahon, IL
Tim took charge and worked very closely with us to insure our satisfaction. Thank you for helping us through a very stressful time. We were in very good hands and are so thankful to have Tim and his team helping us through this challenging time.

John and Joy Karas

New Lenox, IL
Being a first time home owner I was clueless and Tim was extremely straight forward with me. George arrived right on time, let me know the process and the other workers were right there behind him.I am very grateful that they are around and care about what they do.

Kyle Jurgensen

Joliet, IL

Recent Restorations

The Chalkboard Tornado Restoration

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Greiner Tornado Restoration

Coal City, IL

Knutson Restoration

Coal City, IL

Ready to get things back to normal?

You can count on Integrity Restoration to get your life back to normal quickly regardless of the situation.

We are here for you

Fire and flood can cause damage that can be irreversible. Dealing with it as soon as it happens is a mandatory.This is why Integrity Restoration is here for your emergency service 24 hours a day. We get to you fast and work to repair your home even faster. Our job is to keep your home or business from suffering any further damage. At Integrity Restoration you can count on us to protect your home from a disaster 24 hours a day and 7 days a week.